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FAQ

 

Store Queries

Where does the Theodist name come from?

The name Theodist stems from the company’s original roots as a retailer of Survey & Drafting equipment. Two of the main survey instruments of the era were Theodolites and Distance measuring machines. Hence Theo and Dist combined to create Theodist.

What are your store opening hours?

We are open Monday to Friday 8am – 5pm and on Saturday 8.30am – 12pm Midday at both Moresby and Lae stores.

Where are you located?

You can find us here

 

Online Quotes

How long does it take to get a quote?

We aim to respond to your quote within 48 hours.

How long are quotes valid for?

Quotes are valid for 7 days

Are prices the same as in store?

Our prices are based on our store pricing. Variations may occur with bulk orders or certain specials only in stores.

Can I pay online?

No, payments must be made in store or via an accredited account.

 

Catalogue

Can I download the catalogue?

Yes you can download each category as a PDF. Simply click on the link below each catalogue. Ensure you have the latest Adobe Reader.

 

Printing

How long does it take to get a quote?

We try to respond to quotes within 48 hours.

What type of files do you accept?

We accept the files listed here.

Keep in mind that if you send in files online, bigger files may take some time to download so your patience is much appreciated.

Can you edit my artwork?

Yes we can generally edit artwork depending on your file type. Any editing we do will be charged per minute or per hourly rate. Once you have accepted and paid for the quote your artwork or document will be printed as is, we will not accept responsibility for incorrect spelling or other errors.

Can I pay online?

No, we require payments to be made in store before any printing begins.